Cancellation Fees

Since we start preparing your meals days in advance of your reserved date, if you need to cancel or change your reservation, please notify us as soon as possible.

Reservations for 2 – 4 people:
Cancellation or change request 1-3 days before your reserved date: 50% fee
Cancellation or change request made on your reserved date: 100% fee

Reservations for 5 or more people:
Cancellation or change request 1-7 days before your reserved date: 50% fee
Cancellation or change request made on your reserved date: 100% fee

Important Notice on Reservations:

• Please describe in as much detail as possible any requests and preferences concerning allergy conditions and/or ingredients you cannot consume (You will be charged an additional fee for making change requests for on ingredients on your reserved day).
  　　Sample Description:
  　　1 person: No raw seafood, please (Japanese soup stock is OK; Cooked seafood is OK; Scallops are OK)
  　　1 pregnant woman: No raw meet, no raw seafood, no fresh cheeses, please; Meat needs to be thoroughly cooked
• Please make sure to inform us of your e-mail address (reservations without e-mail addresses may be cancelled automatically).
• Reservations for dining in a private room are accepted by phone only.
• Travelers dining at our restaurant: Please indicate the name of your accommodation you plan to stay on your reserved date.
• Guests in T-shirts, shorts and/or sandals are not admitted into our restaurant.
• Guests who cancel their reservations without notifying us may not be admitted into our restaurant in the future, or may not be able to make future reservations with us.